Policies &
Important Information
Please review these documents as needed.
If you have any questions, please feel free to contact us.
At TheraRise Counseling & Consulting, we are committed to protecting your privacy, promoting accessibility, and providing transparent information about our practice and website.
The documents below explain how we collect and protect information,
your rights as a client or website visitor, and other important policies.
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Privacy Policy
Last updated: July 2026
TheraRise Counseling & Consulting ("TheraRise," "we," "our," or "us") is committed to protecting your privacy and safeguarding the information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or communicate with us online.
This Privacy Policy applies only to information collected through our website. Information collected during the course of providing clinical services is governed by our Notice of Privacy Practices and applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).
Information We Collect
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Information You Voluntarily Provide
When you complete our contact form, schedule a consultation, or otherwise communicate with us through our website, you may voluntarily provide information including:
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Your name
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Email address
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The type of service you are interested in
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The message you choose to send
Please do not submit sensitive personal health information through our website contact form. The contact form is intended for general inquiries only.
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Information Collected Automatically
Like many websites, we automatically collect certain information when you visit our website, including:
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IP address
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Browser type
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Device information
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Pages visited
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Time spent on pages
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Referring website
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General geographic region (when available)
This information helps us understand how visitors use our website and allows us to improve its performance and user experience.
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Cookies and Analytics
Our website uses cookies and similar technologies to improve functionality and understand how visitors interact with our website.
We currently use services such as:
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Wix Analytics
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Google Analytics
These services may collect information about your browsing behavior, pages visited, session duration, and device characteristics. This information is aggregated and does not identify you personally.
Most web browsers allow you to manage or disable cookies through your browser settings.
How We Use Your Information
Information collected through our website may be used to:
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Respond to inquiries
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Schedule consultation calls
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Communicate regarding our services
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Improve website functionality
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Monitor website performance
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Better understand visitor needs
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Maintain website security
We do not sell or rent your personal information.
Third-Party Services
Our website and practice may use or provide links to third-party platforms that support scheduling, communication, clinical services, and other functions. These may include:
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Calendly — consultation scheduling
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TherapyNotes — electronic health records, client portal, scheduling, documentation, and practice management
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Alma — insurance-related services, provider directory, scheduling, and other services for clients who access care through Alma
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doxy.me — secure telehealth/video sessions
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Instagram and Facebook — social media and educational content
When you access or provide information through a third-party platform, that platform's own privacy practices and terms may apply. We encourage you to review the privacy policies of these services for information about how they collect, use, store, and protect information.
Email Communications
If you contact us through our website, we may communicate with you by email regarding your inquiry.
Please be aware that standard email is not always a secure method of communication. We recommend avoiding the inclusion of confidential or sensitive health information in email correspondence.
Clinical Information
Submitting a contact form or scheduling a consultation through our website does not establish a therapist-client relationship.
Information submitted through our website is not considered part of your clinical record unless you become a client and the information is incorporated into your official treatment record.
Children's Privacy
This website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children through this website.
If you believe a child has submitted personal information through our website, please contact us so that we may remove the information.
External Links
Our website may include links to external websites for your convenience or educational purposes.
TheraRise Counseling & Consulting is not responsible for the privacy practices or content of third-party websites.
Your Choices
You may:
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Contact us to update information you have submitted through our website.
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Adjust your browser settings to manage cookies.
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Choose not to provide information through our contact form.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements.
Any updates will be posted on this page along with the revised "Last Updated" date.
Contact Us
If you have questions regarding this Privacy Policy, please contact:
TheraRise Counseling & Consulting
Website Disclaimer
Last updated: July 2026
The information provided on this website by TheraRise Counseling & Consulting ("TheraRise," "we," "our," or "us") is intended for general informational and educational purposes only. By accessing or using this website, you acknowledge and agree to the terms of this disclaimer.
Educational Information Only
The content on this website, including articles, blog posts, downloadable resources, social media links, and other educational materials, is provided to promote mental health awareness and education.
This information is not intended to replace professional mental health, psychological, or medical advice, diagnosis, or treatment. Every individual and situation is unique, and information shared on this website may not apply to your specific circumstances.
If you are seeking advice regarding your own mental health, we encourage you to consult with a qualified healthcare professional.
We believe that education can empower people to better understand themselves and their mental health. However, educational content is most effective when paired with individualized care that considers your unique experiences, needs, and goals.
No Therapist-Client Relationship
Viewing this website, reading its content, submitting a contact form, scheduling a consultation, subscribing to future communications, or interacting with our social media accounts does not establish a therapist-client relationship with TheraRise Counseling & Consulting or any of its clinicians.
A therapeutic relationship is established only after appropriate intake procedures have been completed, informed consent documents have been signed, and services have officially begun.
Consultation Requests
Scheduling or requesting a consultation call does not guarantee the establishment of therapy services.
Consultation calls are intended to determine whether our services may be an appropriate fit for your needs. We reserve the right to decline services or provide referrals when appropriate.
Clinical Emergencies
This website and its contact forms are not monitored for emergencies.
If you are experiencing a mental health crisis, thoughts of harming yourself or others, or any other emergency, call 911, go to your nearest emergency department, or contact the 988 Suicide & Crisis Lifeline by calling or texting 988.
Do not rely on email, website contact forms, or social media messaging to obtain emergency assistance.
No Guarantee of Results
Mental health treatment is a highly individualized process.
While we strive to provide compassionate, evidence-informed care, we cannot guarantee specific outcomes or results from therapy, consultation, supervision, evaluations, educational resources, or any other services.
Third-Party Websites
This website may include links to third-party websites or services for your convenience, including scheduling platforms, client portals, professional organizations, or educational resources.
TheraRise Counseling & Consulting does not control or endorse the content, privacy practices, or availability of these external websites and is not responsible for their content or services.
Accuracy of Information
We strive to keep the information on this website accurate and current.
However, information, services, clinician availability, fees, insurance participation, and applicable laws may change over time. We make no warranties regarding the completeness, accuracy, or timeliness of the information presented.
Geographic Availibility of Services
Therapy services are available only where our clinicians are legally authorized to practice.
Availability varies based on clinician licensure and applicable state laws. Information presented on this website should not be interpreted as an offer of services in jurisdictions where our clinicians are not authorized to provide care.
Intellectual Property
Unless otherwise noted, the content on this website—including text, graphics, logos, educational materials, downloadable resources, and original blog content—is the property of TheraRise Counseling & Consulting and is protected by applicable copyright and intellectual property laws.
Content may not be copied, reproduced, distributed, or modified without prior written permission, except where otherwise permitted by law.
Contact Us
If you have questions regarding this Website Disclaimer, please contact:
TheraRise Counseling & Consulting
Notice of Privacy Practices (HIPAA)
Last updated: July 2026
THIS NOTICE DESCRIBES HOW YOUR HEALTH INFORMATION MAY BE USED AND DISCLOSED, HOW YOU CAN ACCESS THIS INFORMATION, AND YOUR RIGHTS REGARDING YOUR HEALTH INFORMATION. PLEASE REVIEW IT CAREFULLY.
TheraRise Counseling & Consulting is committed to protecting the privacy and confidentiality of your Protected Health Information ("PHI"). Federal law requires us to maintain the privacy of your health information, provide you with this Notice of Privacy Practices, and follow the privacy practices described below.
This notice applies to all clinical services provided by TheraRise Counseling & Consulting.
What Is Protect Health Information?
Protected Health Information (PHI) includes information that identifies you and relates to your physical or mental health, the healthcare services you receive, or payment for those services.
Examples include:
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Your intake paperwork
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Therapy notes (excluding psychotherapy notes, which receive additional protections)
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Diagnoses
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Treatment plans
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Billing information
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Appointment records
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Communications related to your care
How We May Use and Disclose Your Information
We may use or disclose your PHI without your written authorization for purposes permitted by law, including:
Treatment
To coordinate and provide your mental health care.
Payment
To bill and receive payment for services, including communicating with insurance companies when applicable.
Health Care Operations
To support the operation of our practice, including quality improvement, supervision, consultation, and administrative activities.
Whenever possible, information shared for these purposes is limited to the minimum necessary.
Other Uses Allowed by Law
Federal and state laws permit or require certain disclosures without your authorization, including:
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Reporting suspected abuse or neglect
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Responding to court orders or legal proceedings
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Preventing a serious threat to health or safety
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Complying with public health reporting requirements
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Certain law enforcement purposes
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Workers' compensation claims
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Required government oversight activities
Uses That Require Your Written Authorization
Most disclosures outside the situations listed above require your written authorization.
This includes, for example:
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Sharing information with family members (unless otherwise permitted by law)
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Releasing records to another provider at your request
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Providing documentation to employers, schools, attorneys, or other third parties
You may revoke an authorization at any time in writing, except to the extent we have already relied upon it.
Your Rights
You have important rights regarding your Protected Health Information.
These include the right to:
Request Access
Request to inspect or receive a copy of your health records.
Request Corrections
Ask us to amend information you believe is incomplete or inaccurate.
Request Restrictions
Ask us to limit certain uses or disclosures of your information.
While we will consider your request, we are not always legally required to agree.
Request Confidential Communications
Ask us to contact you in a specific way or at a specific location.
For example:
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Only calling a certain phone number
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Using a particular email address
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Sending mail to an alternate address
Receive an Accounting of Disclosures
Request a list of certain disclosures made outside of treatment, payment, and healthcare operations.
Receive a Paper Copy
Request a paper copy of this Notice at any time, even if you have received it electronically.
Telehealth and Electronic Communication
TheraRise Counseling & Consulting provides services through secure telehealth platforms.
While we take reasonable precautions to protect your information, electronic communication always carries some level of risk.
We encourage clients to avoid sending confidential or urgent clinical information through standard email or website contact forms.
Our Responsibilities
We are required to:
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Maintain the privacy of your Protected Health Information
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Provide you with this Notice
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Follow the terms of this Notice
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Notify you if a breach of unsecured Protected Health Information occurs when required by law
Changes to This Notice
We reserve the right to revise this Notice at any time.
Updated versions will be posted on our website and made available upon request.
Questions or Complaints
If you believe your privacy rights have been violated, you have the right to file a complaint with us or with the U.S. Department of Health and Human Services.
You will not be penalized or retaliated against for filing a complaint.
If you have questions regarding this Notice, please contact:
TheraRise Counseling & Consulting
Good Faith Estimate
Last updated: July 2026
Your Right to Receive a Good Faith Estimate
Under the No Surprises Act, health care providers are required to provide individuals who are uninsured or not using insurance with a Good Faith Estimate of the expected costs for scheduled health care services.
At TheraRise Counseling & Consulting, we believe in transparency and want you to understand the potential costs of services before beginning care.
What Is a Good Faith Estimate?
A Good Faith Estimate is a document that outlines the anticipated costs of your mental health services based on the information available at the time the estimate is created.
The estimate may include:
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Initial assessment or intake appointment
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Individual therapy sessions
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Consultation services
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Clinical evaluations (when applicable)
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Other anticipated services related to your care
The estimate is designed to help you make informed decisions about your treatment and financial planning.
Who Can Receive a Good Faith Estimate?
You have the right to receive a Good Faith Estimate if you:
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Do not have health insurance, or
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Choose not to use your health insurance benefits for a service.
If you plan to use insurance, your financial responsibility will depend on your individual insurance plan and benefits.
When Will I Receive My Estimate?
If you request services as a private-pay client, we will provide a Good Faith Estimate before your scheduled service or as otherwise required by federal law.
If your treatment needs change over time, you may receive an updated estimate reflecting those changes.
What If My Actual Costs Are Higher?
A Good Faith Estimate is based on the information available at the time it is prepared.
If your actual billed charges are substantially higher than your estimate, you may have the right to dispute the charges through the federal patient-provider dispute resolution process.
Additional information about this process is available through the U.S. Department of Health and Human Services.
Questions About Costs
If you have questions about the anticipated cost of services, insurance coverage, or payment options, we encourage you to contact us before your first appointment.
We are happy to discuss fees and help you understand your available options.
Contact Us
If you have questions regarding Good Faith Estimates or our fees, please contact:
TheraRise Counseling & Consulting
Accessibility Statement
Last updated: July 2026
Our Commitment to Accessibility
At TheraRise Counseling & Consulting, we believe that everyone deserves access to compassionate, inclusive mental health care. We are committed to making our website as accessible and user-friendly as possible for all visitors, including individuals with disabilities.
We recognize that accessibility is an ongoing process, and we are continually working to improve the usability and accessibility of our website.
Accessibility Efforts
In designing and maintaining our website, we strive to:
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Use clear and readable fonts
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Maintain sufficient color contrast for readability
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Organize content with meaningful headings and page structure
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Provide responsive layouts for desktop, tablet, and mobile devices
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Support keyboard navigation whenever possible
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Use descriptive links and navigation
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Include alternative text for images whenever appropriate
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Regularly review our website for accessibility improvements
Need Assistance?
If you experience difficulty accessing any part of this website or need information in an alternative format, we encourage you to contact us.
We are happy to work with you to provide information or assistance in a way that meets your needs whenever reasonably possible.
Contact Us
TheraRise Counseling & Consulting
If you contact us regarding an accessibility concern, please include:
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The page or feature you were attempting to access
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A brief description of the issue
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Your preferred method of communication (optional)
This information helps us better understand the issue and improve the accessibility of our website.
Ongoing Improvements
Accessibility is an ongoing priority at TheraRise Counseling & Consulting.
As technology, accessibility standards, and our website continue to evolve, we are committed to reviewing and improving our website to create an experience that is welcoming, inclusive, and accessible for all visitors.
Thank you for helping us make our website better for everyone.
Fully Virtual Practice
Secure teletherapy sessions only.
Licensed in Georgia, Oregon, Florida, & South Carolina*
*Availability varies by clinician and state licensure
